Pages, PDFs, Word files and connected docs you explicitly add to the knowledge base.
What Blengi stores, where it lives, and who can see it — in plain language, not legalese.
Three categories of data, nothing hidden.
Pages, PDFs, Word files and connected docs you explicitly add to the knowledge base.
Visitor questions and assistant answers, stored so you can review and improve them.
Name and email a visitor provides during a conversation, when they choose to share it.
Where it lives, and who — and what — can reach it.
Infrastructure and databases run on EU servers in Frankfurt by default. AI model processing runs on Cloudflare's network, with a US-based fallback provider for resilience.
Each customer's knowledge base and conversation data is logically separated — no cross-tenant access.
Your content answers your visitors. It is never used to train models for other customers.
Reach out and we'll get back to you directly — no ticket queue.
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