Terms Conditions

Terms & Conditions


1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of Blengi.

By creating an account or using the Blengi platform, you agree to be bound by these Terms. If you do not agree, you may not use the service.

2. Description of the service

Blengi is a software-as-a-service platform that enables businesses to create, train, and deploy AI chatbots using their own data, documents, websites, and instructions.Blengi provides technology only and does not control, verify, or endorse customer content or AI-generated responses.

3. User accounts

You are responsible for:

  • maintaining the confidentiality of your account credentials

  • all activity that occurs under your account

  • ensuring your use of Blengi complies with applicable laws

4. AI-Generated content

Blengi uses artificial intelligence to generate responses based on customer-provided data and configurations. You acknowledge and agree that:

  • AI-generated responses may be inaccurate, incomplete, or outdated

  • Blengi does not guarantee the accuracy, reliability, or suitability of AI output

  • You are solely responsible for reviewing, approving, and using all AI-generated content

Blengi is not responsible for decisions, actions, or outcomes resulting from AI-generated responses.

5. Customer Data and Content

You retain full ownership of all data, documents, and content you upload to Blengi. By using the service, you grant Blengi a limited license to process your content solely to provide and improve the platform.

Blengi does not sell customer data.

6. End Users

If you deploy a Blengi chatbot on your website or platform:

  • you are responsible for informing end users about the use of AI

  • you are responsible for chatbot responses shown to end users

  • Blengi has no direct relationship with your end users

7. Prohibited Use

You agree not to use Blengi for:

  • unlawful or deceptive activities

  • generating harmful, misleading, or illegal content

  • violating intellectual property rights

  • attempting to bypass system limits or safeguards

8. Subscriptions and Payments

Some features of Blengi require a paid subscription.

Subscriptions are billed in advance and are non-refundable except where required by law. Blengi may modify pricing with reasonable notice.

9. Availability

Blengi is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability and may update or modify the service at any time.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Blengi shall not be liable for indirect, incidental, or consequential damages

  • Blengi’s total liability shall not exceed the fees paid in the 12 months preceding the claim

11. Termination

Blengi may suspend or terminate access if these Terms are violated.

You may stop using the service at any time.

12. Governing Law

These Terms are governed by the laws of The Netherlands.

13. Contact

For questions about these Terms, contact:

Blengi
Contactform
The Netherlands